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Freight operating infrastructure
BtSh FAQ

Clear answers before you move cargo.

BtSh is freight operating infrastructure with escrow protection. This page explains how money, cargo movement, dispatcher coordination, carrier KYC, Trip Master tracking, confirmations, disputes and payouts work in simple English.

Post a Load Join as Dispatcher Join as Carrier
Escrow protected Shipper pays to escrow bank partner.
Milestone release Pickup and delivery control payout.
Real Trip Master Driver token emits live GPS.
KYC-based assets Drivers and trucks require approval.
Questions

Choose a category or search the FAQ.

Built to reduce fear, explain the system deeply, and help every user understand their role before execution starts.

General

What BtSh is, who it serves, and why it exists.

BtSh means Blasters Trucking Solution Hubs. It is freight operating infrastructure with escrow protection. It helps shippers, dispatchers and carriers move cargo with structure, payment control, tracking and evidence.
No. BtSh is not just a board where people post and disappear. It controls the execution flow: load posting, dispatcher claim, price agreement, escrow funding, asset assignment, driver session, Trip Master tracking, confirmations and release instructions.
BtSh is built for shippers who want safer cargo movement, dispatchers who coordinate execution, and carriers who want structured paid jobs using approved drivers and trucks.

Escrow & Payments

How shipper money is protected and how milestone releases work.

No. BtSh does not touch shipper funds. The shipper pays to an escrow bank partner. BtSh only generates release instructions to the bank when verified milestones are completed.
Releases are milestone-based. The standard structure is:
  • Pickup milestone: 80% release instruction
  • Delivery milestone: 20% release instruction
This helps carriers move quickly while still protecting the shipper until delivery is confirmed.
Any legal or detailed question regarding escrow should be referred to the Terms of Service available in the footer of btsh.africa.

Shippers

How shippers post loads, confirm milestones and control satisfaction evidence.

A shipper creates an account, posts a load, agrees on final base freight, funds escrow, tracks the trip through Trip Master and confirms pickup or delivery from the shipper console.
Shipper confirmation proves satisfaction at each stage. The dispatcher pickup or delivery action does not light up until the shipper has confirmed from the shipper confirmation console. This creates proper evidence for admin and protects the execution record.
Yes. The shipper sees the trip through Trip Master, including driver movement, progress, ETA, route behavior and milestone updates when live GPS is active.

Dispatchers

How claiming, assignment and confirmation work.

No. Only one dispatcher can claim a load at a time. This prevents confusion and duplicated coordination.
Yes. Admin can force assign a load when needed. This may happen during emergencies, unnecessary delays, poor coordination, or when BtSh needs to reward proven hard work and keep the load moving.
No. Dispatchers do not touch shipper money. They coordinate execution, but the shipper pays to escrow, and release instructions are generated only through verified milestone actions.
The dispatcher pickup or delivery action stays locked until the shipper has confirmed that milestone from the shipper console. This ensures the dispatcher action is backed by shipper satisfaction evidence.

Carriers

KYC, asset approval, assignments and operational expectations.

No. Carriers must complete KYC before they can list usable assets. Even after registering a driver and truck, admin approval is required before both can be merged into an active asset.
An asset is an approved driver and an approved truck merged together for freight execution. Only approved assets appear in the dispatcher asset market.
Carriers do not accept jobs like a bidding marketplace. They are assigned to jobs by dispatchers using approved assets. If delays or other issues threaten load progress, admin can reject the assigned carrier and force assign another carrier.

Trip Master

Real tracking through driver session tokens.

Yes. Trip Master is real. It uses a driver session token generated per load by the assigned carrier. The driver enters the token on btsh.africa/driver or through the BtSh mobile app token login.
A token can look like this: DS-BTSH-12NBXXX. It is connected to one load and expires when the load status becomes delivered.
Live GPS works when the driver has entered the valid driver session token and GPS is active on the device. The system then emits live location into Trip Master.

Disputes & Safety

How BtSh keeps evidence and protects execution.

BtSh logs important execution events, including shipper confirmations, dispatcher milestone actions, assigned assets, trip progress, release instructions and status changes. This makes disputes easier to review with actual evidence.
Because it proves that the shipper confirmed pickup or delivery from their own console before dispatcher action was unlocked. This gives admin clear evidence of satisfaction at the milestone.
Yes. Admin can intervene where delays, emergencies, poor coordination or other risks may affect load progress. This includes force assignment and reviewing logged evidence.

Withdrawals & Payouts

How carrier and dispatcher wallet withdrawals work.

Carrier and dispatcher users can request withdrawal manually from their wallet. Withdrawal requests go to admin approval before onward transfer to bank.
Yes. For speed, BtSh auto-withdraws for carriers immediately after escrow release money enters the wallet at pickup or delivery milestones.
Payout is designed to happen within a maximum of 24 hours, subject to admin approval, bank processing and successful release flow.